MSCRM Solution Come, Learn and Share

By: Amit Choudhary | October 27, 2015

When you are working on MoCA, you know how difficult it is to debug Javascript (JS). Unlike browsers, in MoCA, we do not have developer tools to debug JS since its a tablet app. It is not running on browser. So how to debug JS if it is only failing in MoCA and working correctly in browser. 

There is one traditional method where you remove/disable some function calls and try to see where the error is coming. Then put some alert messages to identify where the error is coming. Well, this process is very time consuming since after every JS change, you need to close the MoCA app, start again, it will download the customization again. I mean very frustrating.

The other approach we can think of if there is any way, we can take advantage of developer tools capability to identify where the problem is and what we can do to solve the issue. Fortunately the answer is yes.

Below are the steps you need to take to identify how to do fixes in MoCA. Suppose you have external URL configured as

  1. Open the browser and enter external URL as
  2. Authenticate the URL and it will take you to CRM web version home page.
  3. Open another tab in the same window and enter the URL after making changes as below:

4.     It will open the MoCA app in browser and you are done.

5.     As soon as it opens up in the browser, you can take advantage of developer tools to debug javascript.

The URL mentioned in Step #3 is nothing but NGA web service URL that is used by MoCA app to connect with CRM server.

Hope it should help CRM developers to debug scirpts in MoCA and save lot of time. Please comment and share so that it will reach out to larger audience.


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