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CRM Interview Questions

I am trying to compile MSCRM interview questions. Please feel free to add more questions in the comments box. You can also post your queries in our forum. I would include them as well. Also, let me know if you need answer for any specific question.


CRM Administration:

1. What is the significance of POA (Principal Object Access) table in CRM?

2. What are different type of access levels and privileges in CRM?

3. What are the different types of upgrade approaches in CRM?

4. What is the difference between 'Append' and 'Append To' privilege in CRM?

5. How to modify Base Currency in Dynamics CRM?


CRM Functional:

1. Explain the typical workflow of Sales/Service/Marketing module?

2. What do you mean by Sales Force Automation?

3. What is the difference between Quick Campaign and Campaign?

4. What is the difference between Quick Find and Advanced Find?

5. How to configure which column should Quick Find view search for?


CRM Development:

1. How would you debug a Plugin?

2. How would you debug JavaScript?

3. How many services CRM provide?

4. What is the difference between Plugin and Workflow?

5. What is the difference between Owner Team and Access Teams?

6. What is the difference between Organization owned and user owner entity?

7. What is the difference between FetchXml, Query Expression, LINQ and Query By Attribute?

8. What are the different type of web services CRM provides?

9. What is the difference between Managed and Unmanaged solution?

10. What is the execution lifecycle for Plugin?

11. What is the difference between Pre Validation and Pre Operation plugin?


CRM Report Development:

1. What is the Filtered views?
2. Why do we use Filtered views in Report development?
3. How do we design reports with FetchXml?

4. Your report is not performing well. What steps would you take to improve the performance of the report?
5. What is implicit and explicit pre-filtering?