In the previous blog, I mentioned some feature about CRM 2016. Please click here, if you have not read my previous post. Today, we will go through more features mentioned in CRM 2016 release preview guide.
Microsoft is providing ability for SalesPeople to conduct analysis direct within Microsoft CRM without switching application. This feature is also supported in CRM for Tablets and Mobile app.
A new content editor and editing experience helps teams keep knowledge articles approved and up to date.
Unified Service Desk:
This release improves the install experience by enabling upgardes/patches to be delivered through Windows updates/System center, and distributing custom control DLLs through CRM server con...